SOFTWARE SUPPORT
SOFTWARE SUPPORT
Assistance for software optimization
As part of our service agreements we also offer service on software.
Our software specialist monitor periodically your production equipment and software to ensure, that all systems works satisfactorily.
In addition to this service we are also ready to assist you – online or on-site - in case your systems need fine-tuning or have problems.
Monitoring of your IT system
For companies that do not have their own IT department, we can offer to monitor the IT system and check how it performs. Our supporters can keep an eye on whether inadvertent incidents occur in the course of a given period. We can also monitor the company’s servers and ensure that any buffers are not filled up.
Kontakt vores eksperter direkte
Kenneth Larsen
Int. Service Business Manager
ScanCare Service & Support
+45 2215 0510
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(Parameter 'extenderType')at Dynamicweb.Indexing.Schemas.ExtensionFieldDefinition..ctor(String extenderType, IList`1 excludedFields)at Dynamicweb.Indexing.IndexHelper.GetField(List`1 fieldsFromExtenders, XElement fieldElement, String& fieldTypeName)at Dynamicweb.Indexing.IndexHelper.FillIndexWithSchema(XElement root, IIndex index)at Dynamicweb.Indexing.IndexHelper.ConvertToIndex(XElement obj, Boolean fillSchema)at Dynamicweb.Indexing.IndexService.LoadIndex(String name, Boolean fillSchema)at Dynamicweb.Indexing.Queries.IndexQueryProvider.Query(IQuery query, QuerySettings settings)at Dynamicweb.Indexing.Querying.QueryService.Query(IQuery query, QuerySettings settings)at Core.Services.QueryService.GetQueryResult(IQueryService queryService, String repository, String queryId, Dictionary`2 parameters, Int32 consumeSize)at Core.Services.QueryService.Query(String repositoryId, String queryId, Dictionary`2 parameters, Int32 consumeSize)at Core.Services.QueryService.GetIndexDocumentListFromQuery(String repository, String queryId, Dictionary`2 parameters, Int32 consumeSize)at Core.Extensions.ProductViewModelExtensions.GetSimilarProducts(ProductViewModel productViewModel, Int32 consumeSize)at CompiledRazorTemplates.Dynamic.RazorEngine_77955c71aab54c4a8d754aec6aa140c9.ExecuteAsync()at RazorEngine.Templating.TemplateBase.Run(ExecuteContext context, TextWriter reader)at RazorEngine.Templating.RazorEngineCore.RunTemplate(ICompiledTemplate template, TextWriter writer, Object model, DynamicViewBag viewBag)at RazorEngine.Templating.RazorEngineService.Run(ITemplateKey key, TextWriter writer, Type modelType, Object model, DynamicViewBag viewBag)at RazorEngine.Templating.DynamicWrapperService.Run(ITemplateKey key, TextWriter writer, Type modelType, Object model, DynamicViewBag viewBag)at RazorEngine.Templating.RazorEngineServiceExtensions.Run(IRazorEngineService service, String name, TextWriter writer, Type modelType, Object model, DynamicViewBag viewBag)at RazorEngine.Templating.RazorEngineServiceExtensions.<>c__DisplayClass23_0.<Run>b__0(TextWriter writer)at RazorEngine.Templating.RazorEngineServiceExtensions.WithWriter(Action`1 withWriter)at RazorEngine.Templating.RazorEngineServiceExtensions.Run(IRazorEngineService service, String name, Type modelType, Object model, DynamicViewBag viewBag)at Dynamicweb.Rendering.RazorTemplateRenderingProvider.Render(Template template)at Dynamicweb.Rendering.TemplateRenderingService.Render(Template template)at Dynamicweb.Rendering.Template.RenderRazorTemplate()1 @inherits ViewModelTemplate<Core.ViewModels.Ecommerce.ProductViewModel> 2 @using Core.Extensions 3 @using Dynamicweb.Rendering 4 @using Core.Services 5 @using Core.ViewModels.Base 6 @using Core.ViewModels.UI 7 @using Dynamicweb.Core.Encoders 8 @using Dynamicweb.Frontend 9 @using ButtonViewModel = Core.ViewModels.UI.ButtonViewModel 10 @using ProductListViewModel = Core.ViewModels.Ecommerce.ProductListViewModel; 11 12 @{ 13 ProductListViewModel similarProducts = Model.GetSimilarProducts(10); 14 bool hasSimilarProducts = similarProducts.CustomProducts.Any(); 15 bool hasRelatedCases = Model.RelatedCasePages.Any(); 16 bool hasCrossSellingProducts = Model.CrossSellingProducts.CustomProducts.Any(); 17 bool hasRelatedItems = hasRelatedCases || hasCrossSellingProducts || hasSimilarProducts; 18 } 19 20 @if (hasRelatedItems) 21 { 22 AddScript("https://cdn.jsdelivr.net/npm/swiper@11/swiper-element-bundle.min.js"); 23 AddStylesheet("https://cdn.jsdelivr.net/npm/swiper@11/swiper-bundle.min.css"); 24 <section class="core-section js-section py-6" id="core-section-productdetail-related-products" 25 data-dw-colorscheme="light"> 26 <div class="container-xl"> 27 28 <div class="row scanvaegt-paragraph-cases g-4 mb-6"> 29 @if (hasRelatedCases) 30 { 31 <h2 class="col-12">@Translate("Related Cases - Heading", "Relaterede cases")</h2> 32 33 @foreach (PageInfoViewModel relatedCasePage in Model.RelatedCasePages) 34 { 35 LinkViewModel link = new LinkViewModel {Url = SearchEngineFriendlyURLs.GetFriendlyUrl(relatedCasePage.ID)}; 36 ButtonViewModel btnViewModel = new ButtonViewModel 37 { 38 Text = Translate("Read more"), 39 Type = ButtonType.Link, 40 Link = link, 41 DisplayType = ButtonDisplayType.Link 42 }; 43 44 ColumnWidth columnClasses = new ColumnWidth() 45 { 46 Mobile = 12, 47 Desktop = 4 48 }; 49 50 ImageViewModel imageViewModel = relatedCasePage.Item.GetImage(); 51 imageViewModel.Alt = HtmlEncoder.HtmlAttributeEncode(relatedCasePage.Name ?? string.Empty); 52 imageViewModel.Ratio = ImageRatio.FourByThree; 53 imageViewModel.ImgTagClasses = new ClassList("h-100 w-100 object-fit-cover"); 54 imageViewModel.Sizes = ImageService.Instance.GetSizesByColumnWidths(columnClasses); 55 56 <div class="@columnClasses.ToClassList() scanvaegt-card h-100 has-link" 57 id="@relatedCasePage.ID"> 58 <a class="stretched-link" href="@btnViewModel.Link.Url"></a> 59 <div class="scanvaegt-card__image scanvaegt-image"> 60 @imageViewModel 61 </div> 62 <div class="scanvaegt-card__text scanvaegt-text pt-4" data-dw-colorscheme=""> 63 <h4>@relatedCasePage.Name</h4> 64 <p>@relatedCasePage.Item.GetString("Teaser")</p> 65 @btnViewModel 66 </div> 67 </div> 68 } 69 } 70 @if (hasCrossSellingProducts) 71 { 72 <h2>@Translate("Cross Selling - Heading", "Vi anbefaler også disse produkter")</h2> 73 @RenderingService.Instance.PartialView("eCom/ProductCatalog/Scanvaegt_ProductSlider.cshtml", Model.CrossSellingProducts) 74 } 75 76 @if (hasSimilarProducts) 77 { 78 <h2>@Translate("Similar Products - Heading", "Lignende produkter")</h2> 79 @RenderingService.Instance.PartialView("eCom/ProductCatalog/Scanvaegt_ProductSlider.cshtml", similarProducts) 80 } 81 </div> 82 </div> 83 84 </section> 85 } 86 87 @if (Model.IsWebshopProduct) 88 { 89 <div class="d-md-none"> 90 @RenderingService.Instance.PartialView("/eCom/ProductCatalog/partials/detail/need-help.cshtml", Model) 91 </div> 92 }
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